Privacy Policy

Last Updated: Feb 1st, 2023

PLEASE READ THIS POLICY CAREFULLY BEFORE USING THE FEVER COACH SERVICES.

Protecting your data, privacy and personal information is important to Fever Coach Inc. and our affiliates (“Fever Coach”, “us”, “we”, or “our”). At Fever Coach, we strongly believe that companies have a social responsibility to help society; provided that they can do so without sacrificing user privacy. We believe that the spread of illness is one of the biggest problems the world faces, and to stop it, we must know where and when it is starting. We believe that fully anonymized illness data should be used to benefit society, and that personally identifiable information should not be used without a user’s permission.

This privacy policy (“Privacy Policy”), together with our Terms of Use and Conditions, represents Fever Coach’s privacy practices as it pertains to our websites (“Websites”), thermometers (“Thermometers”), mobile applications (“Apps”), and any other online services Fever Coach may provide (collectively, the “Services”).  Please read this Privacy Policy carefully. By accepting this Privacy Policy or otherwise accessing, visiting or using the Services, you acknowledge and consent to the data collection and use practices described in this Privacy Policy.

When using Fever Coach Services, you will be asked to acknowledge and, where appropriate, to give consent to the practices laid out in this policy.

If you are providing personal information about another individual, please make sure you have their consent, or the authority, to provide such information.

All personal information obtained and maintained by Fever Coach will be in compliance with applicable state and federal laws and regulations governing the security and confidentiality of such information.

Information Collected or Received

In operating our Services, we may collect and process the following types of information about you:

Use of Personal Information

Fever Coach collects personal information for two primary purposes:

Creating aggregated disease trends: Fever Coach uses illness information to help track and curb the spread of disease. In particular we use illness information to generate aggregated “disease trends”, which help inform where and when illness is spreading. For example, our disease trends may indicate an estimated share of the population in a particular geography (e.g. county, state, etc.) that is sick with influenza-like illness.  We also use de-identified health data for research purposes to better predict and stop the spread of infectious disease.

Personalizing Your Fever Coach Experience: In our Services you can enter or share personal information (e.g. illness history, name, age, gender, location) in order to keep a record of you and/or your family’s health information over time and receive guidance on how severe an illness may be and what to do next. You can also create an account by entering your email address or user identifier, in order to access your data on multiple devices or in the event your device is lost or stolen.

We may send you communications through push notifications, email, and SMS relating to our products and Services.  You may opt-out of such notifications by changing the settings in the Services or on your device, or otherwise by contacting us as set forth below. In particular, you can opt-out from receiving marketing-related emails by following the unsubscribe instructions provided in each email. If you can sign-in to your Fever Coach account, you may be able to change your preferences under the relevant section of the Services.

Additionally, we may use personal information from or about you:

1. To provide you the Services, respond to your inquiries, and fulfill your requests;
2. In a de-identified form, in combination with other de-identified data collected from third-parties for research purposes; to better understand the spread of infectious disease;
3. To send you important information regarding our relationship with you or regarding our Services, changes to our terms, conditions, and policies and/or other administrative information; and
4. For our internal business purposes, such as data analysis, audits, research, developing new products or services, improving our Services, identifying Services usage trends, and determining the effectiveness of our Services.

How we Share or Disclose Information

Fever Coach may share user information with third parties in the following scenarios:

• To our third party service providers (e.g., Crashlytics, Firebase, and Google Analytics) who provide services such as website hosting and moderating, mobile application hosting, data analysis, infrastructure provision, IT services, email services, marketing services, auditing services, and other services, in order to enable them to provide services for us (one example is that we share email, profile name and age with a third party so that we can send personalized communications to users);
• Fever Coach may provide research institutions certain de-identified health data for research purposes to better predict and stop the spread of infectious disease (provided that we take reasonable steps to ensure such research institutions cannot personally identify the source of such health data);
• To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings);
• We provide disease trends (aggregated illness data, not personal data) to third-parties to inform them when and where illness is spreading.
• When we otherwise have your consent.

In addition, we use and disclose personal information collected through the Services as we believe to be necessary or appropriate: (a) as required by applicable law, including laws outside your country of residence; (b) to comply with any legal process; (c) to enforce our Terms of Use; (d) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and (e) to allow us to pursue available remedies at law.

All above categories in this Section exclude text messaging originator opt-in and consent; this information will not be shared with any third party.

How We Secure Your Information

Fever Coach is committed to protecting all data according to applicable laws, regulations and security best practices. We have put in place reasonable and current security methods, including physical, electronic, and managerial procedures designed to prevent misuse, unauthorized access, use, or disclosure of your information.  However, Fever Coach cannot eliminate all security risks, as mistakes and breaches may happen. Please use the instructions provided below to contact us with any questions.

Your California Privacy Rights

California law permits California residents to request from us certain information regarding the disclosure of certain categories of personal information to third parties for their direct marketing purposes within the immediately preceding calendar year.  A company may also comply with the law by disclosing in its privacy notice that it provides consumers choice (opt-out or opt-in) regarding sharing personal information with third parties for those third parties’ direct marketing purposes (as we do), and information on how to exercise that choice.

If you are a California resident and you have questions about our practices with respect to sharing information with third parties for their direct marketing purposes and your ability to exercise choice, please send your request to us via the email address or the mailing address set forth below.  Please put the statement “Your California Privacy Rights” in the subject field of your email or include it in your writing if you choose to write to us at the designated mailing address. You must include your name, street address, city, state, and zip code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

California Consumer Privacy Act (CCPA)

• To the extent the California law is applicable to our collection of information that identifies or relates to you or your household, you as a user have the following rights:
• Right to know: Gives the user the right to request disclosure of information collected and shared, and the right to disclosure of categories of information sold by Fever Coach. Please use the contact information below for inquiries.
• Right to delete: As a user you have the right to delete your user profile and associate personal information (name, email). Please use the contact information below for inquiries.
• Right to opt-out: Fever Coach does not sell personal information (name, email) to third parties unless the user gives direct permission and consent. Please use the contact information below for inquiries.
• Right to nondiscrimination: Fever Coach does not use any technology to profile a user or make decisions based on automated detection and data analyzed. Please use the contact information below for inquiries.

Your Privacy and Our Global Operations

Fever Coach operates in multiple jurisdictions. We process data both inside and outside the United States and Europe and we may share your data among service providers based in countries other than your country of residence. Data entered in the Fever Coach Services may be transferred to, processed and stored in the United States.

Safeguards in place to ensure an adequate level of data protection.

Information collected within the European Economic Area and Switzerland (“EU”) may be transferred, processed, or stored outside the EU as described in this Privacy Policy. If we transfer, process, or store personal information from the EU to or in a country outside the EU, we ensure that safeguards are in place to ensure an adequate level of data protection. These safeguards may be based on a determination by the European Commission or Swiss Federal Data Protection and Information Commissioner that a country outside the EU has an adequate level of data protection, or on the use of model contract clauses approved by European Union or Swiss data protection authorities.

European Union Rights (GDPR)

This section applies only to our processing of personal data of EU country residents. It aims to provide increased transparency into our processing, retention, and transfer of EU resident personal data that is in line with the letter and spirit of the General Data Protection Regulation.

The controller for Personal Data covered under this section is Fever Coach Inc., 535 Mission St., 18th Floor, San Francisco, California, 94105, USA.

In the EU, “Personal Data” is defined very broadly and includes any information about a natural person, who can be identified, directly or indirectly, from data that we hold about them or from data that is combined with other information. EU data protection law requires us to have a legal basis before processing any Personal Data about you.

Our lawful basis for processing personal data covered by this Policy will depend on the purposes of the processing. To the extent we process personal data to provide services requested by you, our legal basis for that processing is that it is necessary for the performance of a contract with you.

When we are required to share personal data with law enforcement agencies or other governmental bodies, or we otherwise process personal data to comply with our legal obligations, we do so on the legal basis that we are under a legal obligation to do so.

We use consent as our basis for processing to the extent required by applicable law, or as we otherwise deem appropriate, for example, before we collect information from you through our app or hardware.

We also process personal data on the lawful basis that it is necessary for Fever Coach’s legitimate business interests, which may include: providing, improving, and developing our products and services; communicating with and otherwise managing our relationship with you; enhancing the safety and security of our products, services, sites, employees, and others; and protecting Fever Coach and our business partners from wrongful conduct.

In accordance with applicable laws in the European Union, you may have the following rights with respect to your personal data, which apply differently in different circumstances, and may be limited by local law: (i) right of access, (ii) right to correction, (iii) right to erasure, (iv) right to restriction of processing, (v) right to data portability, (vi) right to object to certain types of processing, and (vii) right to withdraw consent to certain types of processing. Most of these rights are not absolute. You may exercise these rights by submitting a request to us. Please note that we may ask for additional information to verify your request before responding to it.

Upon proper request, Fever Coach will remove all personal data as required, but under GDPR Article 17 (3) (c) and (d) we will be keeping the aggregated data. All users of the Fever Coach application have the right to update personal information and profiles within the application. Fever Coach does not sell any personal information with third parties unless the user gives explicit consent. Please use the contact information below for inquiries.

Your personal information may be transferred to, stored, and processed in a country other than the one in which it was collected, including the United States. For example, we may store your data on a server in the United States because that is where a particular database is hosted; and that data may be “transferred” again for permitted processing. We perform such transfers using contractual protections that EU regulators have pre-approved to ensure your data is protected (known as model contract clauses).

While we hope that we can resolve any query or concern you raise about our use of your information, the General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.

You may contact Fever Coach’s data protection officer regarding any issues related to processing of your personal information and to exercise your rights under applicable law regarding the processing of your personal information.

Contact Information:
ATTN: Data Protection Officer
Fever Coach Inc.

16411 Skyline Boulevard Woodside, California 94062
contact@fevercoach.net

How We Use Cookies

Cookies are only used on our Websites, not ourApp.

A “cookie” is a piece of text which asks permission to be placed on your computer’s hard drive. Once you agree, this cookie file is stored on the hard drive of your computer. They help us and our affiliates to improve our Services and ensure that the content from our Services is presented in the most effective manner for you and your computer.

Devices have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Services.

The third parties who distribute or sell our Services may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click links from our Services or purchase and/or use our Services through other third party interfaces.

Your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of cookie information for analytic and internal purposes. The only way to completely opt out of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or device to delete and disable cookies and other tracking/recording tools. Please note, depending on your type of device or browser, it may not be possible to delete or disable all tracking mechanisms on your device.

We permit third-party partners to use the foregoing tracking technologies to collect information about your browsing activities over time and across different websites when you use the Services. For example, we may use advertising services provided by third-party ad partners, such as Google, to market our service to you on other websites and online services. Through a process called “retargeting,” each service places a cookie on your browser when you visit the Services so that they can identify you and serve you ads on other sites around the web based on your browsing activity. We use third party analytics packages like Google Analytics and in some cases we share personal information with these services. We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our Services. To avoid use of this information for these third-party partners, you can change your browser settings to reject cookies or to notify you when cookies are set and you could select the Do Not Track option on your browser, though we have no control over and cannot confirm whether these third-party partners honor the Do Not Track browser signal. Additionally, many advertising companies are members of the NAI or DAA and/or provide opt outs on those industry pages at networkadvertising.org/choices or aboutads.info/choices. Users can set preferences for how Google and other third party advertisements using the Google Ad Settings page.

Links to Third Party Sites

Our Services may contain links to third party websites or services, hosted and operated by a company other than Fever Coach. If you follow a link to any of those third-party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal information. Fever Coach does not disclose or share personal information with third-party sites without your consent. If you disclose any information to a third-party after following a link to their services, this Privacy Policy no longer applies.

Compliance

Fever Coach will use a self-assessment approach to verify compliance with this Privacy Policy and periodically verify that the Privacy Policy is accurate, comprehensive for the information intended to be covered, prominently displayed, implemented, and accessible. If you believe that your personal information has been processed or disclosed in violation of this Privacy Policy, Fever Coach encourages you to raise any concerns using the contact information provided in this Privacy Policy. Fever Coach will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of personal information.

Your Preferences

Our mobile applications may ask you to share your location information with Fever Coach. Note that this is the location reported from your phone’s operating system and typically utilizes your phone’s GPS system. You may be able to opt out of sharing your phone’s location services by changing the settings on your phone.

If you do not want to receive communications from Fever Coach, you may opt out of further communications at any time. Please note that Fever Coach can only comply with requests relating to communications provided by Fever Coach. We will seek to comply with your request(s) as soon as reasonably practicable.

If applicable, and you would like to review, correct, update, or delete certain personal information that you have provided via the Services, please contact us. We will seek to comply with your request as soon as reasonably practicable.

Minors

Our Services are designed and intended to be used by those who have reached 16 years of age. By using our Services, you affirm that you are at least 16 years of age or older. No one under age 16 is authorized to submit or post any information, including personal information, on our Services. Parents or guardians may use the Services on behalf of their child and in doing so share their child’s personal information with the Fever Coach system, but a child under the age of 16 may not use the Services themselves. For clarity, consent must be given or authorized by the holder of parental responsibility over the child before providing personal information of a child below the age of 16 years.

Updates to Our Policy

We reserve the right to change, add, modify or remove portions of our Privacy Policy at any time.  Any changes to our Privacy Policy will become effective immediately and communicated through our Services via the last updated date set forth above.  Please continue to check our Privacy Policy from time to time to learn about any changes to our privacy practices.

Contact Us

For all inquiries please contact us using the email provided below.
Email: contact@fevercoach.net